News Flash


Posted on: April 3, 2020

Novel Coronavirus (COVID-19) Update

Plain Image with City logo and text stating Coronavirus update

We remain committed to the health and safety of our community. Your health and safety is our top priority and we are committed to working together to help our community get through this together. Information continues to change rapidly, please check back often for updated information regarding resources for residents, seniors, businesses, and more.


For up to the minute updates, please visit the City accounts on Facebook (@cityofgilroy), Instagram (@cityofgilroy), and Twitter (@cityofgilroy).  For emergency alerts, please sign up for AlertSCC and Nixle.

State FAQs Button

County Order

County FAQs

In compliance with the shelter in place from the County:

City Hall is CLOSED


Phone Directory for Assistance with Essential City Services:

Emergencies: 9-1-1

Non-Emergency Public Safety Needs: 408-846-0350

The following lines will be monitored and calls related to essential services will be answered within 48 hours:

Administration: 408-846-0583

Human Resources/Risk Management: 408-846-0228

Finance: 408-846-0420

Public Works and Community Development: 408-846-0451

Recreation: 408-846-0460

City Services and Operations:

Utilities: We are not able to receive water payments via cash, check, or in-person, and some attempts to pay online have been reported as unsuccessful by customers. Due to these conditions

  • Late penalties will not be applied to bills that become due during the closure of City Hall;
  • Water service will not be terminated for non-payment;
  • Water services may be restarted if previously terminated for non-payment;
  • New water service will begin when requested without the need of an application being approved before;

Once the shelter in place order is lifted and City Hall is opened to the public, utility billing staff will be working with customers on payment plans for any amounts owed during this closure.  For questions regarding your water service or payments, or to request new water service please contact our staff at (408) 846-0420, or via e-mail at

Business Licensing: We are unable to renew or process new business licenses at this time.  Business license holders in need of renewal will be allowed to continue to operate their business during the closure. We will follow up with license holders once the shelter in place order is lifted and City Hall is opened to the public.

Building Services: Orders issued by the State and County provide some flexibility for projects deemed "essential" such as housing construction, while still maintaining the health and safety of staff and the community.  Please note that the Building Division does not have an online project management system in place, but may be able to accept some electronic plans and documents.  For more information, please review the FAQs on Building Services here.

Recreation Classes & Programs: All recreation programs including adaptive, adult, preschool, youth, sports, and youth programs have been canceled.  Please contact the Recreation Department for more information at 408-846-0460.  Check out our Virtual Recreation Center for activity ideas and virtual activity resources.

Senior Center: All senior programs are canceled.  Box lunches and the Second Harvest Food Bank Brown Bag will continue to be provided.

Public Parks: Public parks are open, however, playgrounds, tennis courts, dog parks, handball courts, and basketball courts are closed.

Reservations of City Facilities & Public Parks: All reservations for City facilities and public parks will be canceled with automatic refunds.

Special Event Permits: All special event permits for events scheduled through April 4, 2020, are canceled. For more information visit:

City Council Meetings: City Council Meetings will be announced through the regular City Council Meeting web portal. Meetings will be streamed and instructions for public comment through WebEx will be provided on the Council Meeting agenda.

Board & Commission Meetings: Except for City Council Meetings, all Board and Commission meetings are canceled.

Gilroy Public Library: The Gilroy Public Library is closed to the public through April 12, 2020.  For more information visit:

Partner Agencies

Recology South Valley continues trash/recycling pick up services - please place cans out the night before your service day 

Gilroy Unified School District is providing to-go breakfast and lunches for children in the community

Gavilan College Campus is closed, classes are continuing online   

Information for Businesses and Employees Button

Preventing Spread



Food and Meal Resources

Financial and Rental Resources

Utility Resources

How You Can Help

Additional Resources

Stay Informed:

Information is changing frequently.  The Health Department has a webpage dedicated to novel coronavirus (COVID-19) in English and Spanish at  The City of Gilroy will also keep a direct weblink to the County Public Health page at

Novel (new) Coronavirus
Stay healthy and up to date on novel coronavirus.

Nuevo Coronavirus
Manténgase saludable y actualizado sobre el nuevo coronavirus.

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