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Posted on: November 10, 2023

Upcoming Utility Billing Changes Effective January 1, 2024

Utility Billing Changes

⚠️ New Payment Processing Fees: Starting January 1, 2024


Please Note: These fees are charged by the merchant processor; the city does not retain any part of these fees.


Credit Card Transactions: A fee of 2.9% will be applied.


e-Check/ACH Transactions: A fixed fee of $1.00 per transaction.


Auto-Pay Users: Fees will be applied based on your chosen payment method (credit card or e-Check/ACH).


Fee-Free Options: You can still pay by cash or check without any additional fees.

 

🚰 Water and Wastewater Rate Adjustments


After a public hearing on October 16, 2023, the City Council approved changes to water and wastewater rates.


Effective Date: These new rates will be effective from January 1, 2024.


Stay Informed: Visit our website to view the complete list of new rates and get more details.


🔗 Stay Updated: For full information, visit www.CityofGilroy.org/994/Water-and-Wastewater-Rate-Adjustment.

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