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The original item was published from 9/22/2021 1:26:48 PM to 1/2/2022 12:00:01 AM.

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Posted on: September 22, 2021

[ARCHIVED] Utility Billing Update: Delinquency Notices

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Do you have an outstanding balance on your water bill? This is a friendly reminder that the City has resumed assessing late penalties on delinquent accounts beginning September 1, 2021, and accounts that are 60 days delinquent and do not have an active payment arrangement established will be at risk of having services shut off beginning January 1, 2022.

If you are experiencing financial hardship due to COVID-19, payment plans are available, and we are ready to support you by offering alternative payment arrangements.

To discuss payment options, please contact the City’s Finance Department at 408-846-0420 or You can also visit us in person, Monday – Thursday, 8:30 AM – 4:30 PM, at City Hall located at 7351 Rosanna Drive.

To learn more, please visit the Water and Sewer webpage on the City's website, including the City's Discontinuation of Residential Water Service for Nonpayment Policy.

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